Grow your business: virtual agents offer personalized recommendations based on customers’ needs and experiences
Boost conversion up to 20%: increase satisfaction and help to improve RFIs, lead qualification, and pilot projects
Help your customers delegate routine tasks to virtual agents and focus on more complex requests
Fast: Conversational AI solutions operate up to 10 times faster than traditional methods – the average client wait time is 700 milliseconds
Economical: Virtual agents lower costs by 2 - 2,5x
Flexible: It can adapt to any industry or business need
Safe: All data is protected
Our team can help with any business area and adjusts to meet your goals. We can advise on growth points, develop an action plan or make modifications to the current one
Our experts provide all the necessary training and key learning for your team
Our team can assist with any technical issues and share data with your specialists
We are working closely with our customers’ companies and helping them close more deals
This program is designed for IT companies at any stage of business growth that are ready to adopt our solutions
For IT companies at different stages of development that are ready to engage in independent comprehensive solution development, scale their business, and implement new technologies in their product portfolio
This program is for those who want to promote our products within the IT solutions market
For companies that provide various services to businesses in the area of business process automation, development of quality, and customer service level, and are ready to expand their service portfolio with new technologies and effective business solutions in the area of conversational AI
This program is aimed at sales representatives who desire to attract more permanent users and boost their businesses with the help of Voctiv
For sales representatives who sell Voctiv technologies and solutions to an end customer on behalf of Voctiv for a fee
Calls, SMS, email, messengers, API
Natural language understanding processing algorithms achieve spectacular results even when based on small datasets
Virtual agents can be created in 3 weeks on only 600 call records. There is an easy-to-use no-code visual builder for virtual agent creation, and the development environment is separate from the platform core
Virtual agents are able to boost your call center. This technology can reduce costs and increase conversion in any industry
This system keeps data secure and simplifies the authentication process for clients
Virtual assistants record and analyze all of the data – helping improve your call center
Goal: Reaching out to customers to offer new services from a popular telecom company
Use case: Conversion growth for specific scenarios
Goal: Simplified delivery process, increased customer satisfaction rate
Use case: Outbound call regarding package delivery status
Goal: Support and improve customer service
Use case: Answering incoming calls and informing clients about services
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