We are excited to introduce a groundbreaking update to the Voctiv AI Call Assistant: the AI Lead Qualification feature. Designed to streamline your inbound call process, this new functionality leverages artificial intelligence to automatically qualify leads, helping you focus on prospects that matter most.
By simply providing your business name and a brief description of your services, Voctiv’s AI generates tailored qualifying questions to assess a caller’s interest and readiness to engage with your business.
In this article, we’ll walk you through how the AI Lead Qualification feature works, why it’s beneficial, and how to set it up in just a few easy steps.
What Is AI Lead Qualification?
AI Lead Qualification is an automated system that evaluates incoming callers based on customized questions related to your business. The Voctiv AI Call Assistant:
- Asks Personalized Questions: Generates inquiries specific to your services.
- Evaluates Caller Responses: Gauges the level of interest and urgency.
- Prioritizes Leads: Helps you identify high-potential prospects quickly.
For example:
- A cleaning service might ask, “Are you looking for a one-time deep clean or recurring service?”
- A bakery specializing in custom cakes might inquire, “Do you have a specific date for your event?”
This intelligent approach ensures you spend your valuable time on leads that are most likely to convert.
Why Use AI Lead Qualification?
- Save Time: Automate the initial screening process to focus on serious inquiries.
- Increase Efficiency: Reduce manual workload by letting AI handle preliminary questions.
- Improve Conversion Rates: Engage promptly with prospects who are ready to take action.
How to Set Up AI Lead Qualification
Follow these simple steps to activate and customize the AI Lead Qualification feature in your Voctiv app:
Step 1: Update the Voctiv App
Ensure you have the latest version of the Voctiv AI Call Assistant app:
- Visit the Apple App Store or Google Play Store:
- iOS app store – link
- Google Play store – link
- Search for Voctiv AI Call Assistant.
- Tap Update if an update is available.
Step 2: Choose Your Preferred Mode
Voctiv now offers two modes for handling incoming calls:
- Appointment Scheduling Mode: The assistant books appointments directly into your calendar.
- AI Lead Qualification Mode: The assistant qualifies callers without scheduling appointments.
To enable AI Lead Qualification Mode:
- Open the Voctiv app.
- Navigate to Settings.
- Tap on Appointments.
- Toggle the Appointments feature Off.
Step 3: Provide Your Business Information
Accurate business details enable the AI to generate effective qualifying questions.
- Go to Settings.
- Select Questions and Answers.
- In the Business Description section, enter a brief description of your services.
- Examples:
- “We bake custom cakes for weddings and special events.”
- “We offer residential and commercial cleaning services.”
- “We specialize in roofing installations and repairs.”
Step 4: Test the Feature
After updating your settings:
- Make a Test Call: Dial your business number to experience the AI interaction firsthand.
- Listen to the Qualifying Questions: Ensure they align with your services and desired customer responses.
- Adjust if Necessary: If the questions aren’t quite right, refine your business description for better accuracy.
Benefits of Voctiv’s AI Lead Qualification
- Personalized Interaction: Engage callers with questions relevant to their needs.
- Immediate Insights: Quickly determine a caller’s intent, helping you prioritize follow-ups.
- Enhanced Productivity: Focus your efforts where they matter most, improving overall business efficiency.
Need Assistance?
If you have any questions or need help setting up the AI Lead Qualification feature:
- Email Us: Reach out at skalachev@voctiv.com.
- We’re Here to Help: Our support team is ready to assist you with any inquiries or feedback.
Get Started Today
Don’t let valuable leads slip through the cracks. Activate the AI Lead Qualification feature in your Voctiv app today and experience a smarter way to manage inbound calls.
